Effective Date: 17th July 2025
 Company Name: P ARM SECURITY LTD
 Company Number: 16588714
 Email: hello@parmsecurity.com
Emergency Line / WhatsApp: +44 7388 497400

P ARM SECURITY LTD (“we”, “our”, or “us”) is committed to protecting your personal data and handling it responsibly. This Privacy Policy outlines how we collect, use, store, and protect your information in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Information We Collect

We may collect and process the following types of personal data:

  • Identity Data: Name, company name, job title
  • Contact Data: Email address, phone number, postal address
  • Service Data: Details related to your enquiries, service bookings, and correspondence
  • Technical Data: IP address, browser type, operating system, and website usage statistics
  • Security Data: CCTV footage (if on-site), and visitor logs at secured premises

2. How We Use Your Information

Your data may be used for the following purposes:

  • To provide and manage security services
  • To respond to queries and service requests
  • To issue invoices, contracts, and manage accounts
  • For compliance with legal and regulatory obligations
  • For site security and risk management
  • To improve our website functionality and customer experience

We will never sell or rent your personal data to third parties.

3. Legal Basis for Processing

We process your data under one or more of the following legal bases:

  • Contractual necessity – when you enter into a service agreement with us
  • Legal obligation – to comply with industry and government regulations
  • Legitimate interest – to manage and improve our operations
  • Consent – where you have explicitly agreed (e.g., email newsletters)

4. Data Sharing and Third Parties

We may share your data with:

  • Our vetted SIA-licensed personnel for operational purposes
  • Government or regulatory bodies (when legally required)
  • Payment processors, accounting firms, or IT service providers, under strict confidentiality

All third parties are required to respect your data and comply with data protection laws.

5. Data Retention

We will retain your data only as long as necessary:

  • Service records: Up to 7 years for legal compliance
  • Enquiry forms: 12 months unless contracted
  • CCTV/footage or visitor logs: 30 days, unless required for investigations

6. Your Data Protection Rights

Under UK GDPR, you have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate or incomplete data
  • Request erasure (“right to be forgotten”)
  • Restrict processing under specific circumstances
  • Object to processing for direct marketing
  • Data portability, where applicable

To exercise any of these rights, email us at hello@parmsecurity.com

7. Data Security

We take your data seriously and have implemented strict security measures:

  • Secure cloud storage
  • Encrypted data transmission
  • Access controls and staff confidentiality agreements
  • Routine system audits and backups

8. Cookies & Website Tracking

Our website uses cookies to:

  • Improve browsing experience
  • Collect anonymous usage data (e.g., Google Analytics)
  • Remember your preferences

You may disable cookies through your browser settings. For more details, see our Cookie Policy.

9. Contact Us

If you have any concerns about how we handle your data, or would like to file a complaint, please contact:📧 Email: hello@parmsecurity.com
📞 Emergency Line / WhatsApp: +44 7388 497400
📍 Company Number: 16588714 (Registered in England and Wales)